Shipping policy
Thank you for shopping with Gilded Nautilus. Our goal is to deliver your orders promptly and efficiently. Please review the details of our shipping policy below.
Processing Time
Orders are processed within 5–7 business days. Major weather events may affect processing times.
Orders placed on weekends or holidays will begin processing the next business day.
Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on your location and package weight.
We offer free standard shipping on orders over $150 within the continental United States.
Both standard and expedited shipping options are available. Please note that weather events can affect delivery times.
Estimated delivery times:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
Shipping Carriers
We ship using trusted carriers such as DHL, FedEx, UPS, and USPS.
International Shipping
At this time, Gilded Nautilus does not offer international shipping.
Order Tracking
Once your order ships, you will receive an email confirmation with tracking information. If you have any questions about the status of your shipment, contact us at team@gildednautilus.com.
Lost or Damaged Packages
If your package is lost during transit, please contact us within 7 days of the estimated delivery date.
If your item arrives damaged, contact us immediately upon receipt at team@gildednautilus.com so we can resolve the issue.
Contact Us
For any questions about shipping or your order, reach out to us at team@gildednautilus.com.